Connect your Zendesk account with Translation Exchange and import your articles.
Invite your own translators, translate yourself or order professional translations in 100+ languages, right from our dashboard.
Publish translated articles with a single click. Your translated content will immediately appear in Zendesk.
Expand your reach to more customers in more countries. Add new languages easily and affordably.
In Zendesk Agent Dashboard main setting navigation menu, click “Account” > “Localization”. Under Languages section click on “Additional languages” to select more and save tab. Click on Zendesk Help Center, select “General” > “Help Center Settings”. Scroll to “Additional Languages” section to enable languages for Help Center.
Go to Translation Exchange to create a new account, and get started with with your first project.
Open Translation Exchange Dashboard > Account > Linked Accounts and click on “Link Account” button next to Zendesk. System might ask you to login to your Zendesk account and authorize application.
Open the project where you would like to store the articles and click on “Import Sources” button from the dashboard. Choose the articles, Categories, or Sections you would like to translate and click on “Import & Continue”. Your articles are now imported and are ready to be translated.
Once you are done with translations, click on the “Publish” button next to the language you want to export back to Zendesk. Your translated articles will appear in Zendesk under language you published. Make article publishable to malke it visiable in Hell Center for selected language.
Get detailed reports on how your localization and translation are progressing.
Invite your own translators or order professional translations from our network of 15,000+ on-demand translators with just a few clicks.
Access all your digital content from our dashboard and review your latest translations